Let's Find the Next Step.
Questions about your account, payments or integration? Find the right way to contact FleetPay.
Talk to support about your operation.
Start a Conversation ↗Describe your question and include the operation reference, if available.
[email protected] ↗Phone
Use our support number to get in touch.
+55 (11) 4210-4330 ↗To Help You Better
Have the operation reference ready and describe what appears on screen. Do not send passwords or authentication codes.Answers to Keep Moving.
I Submitted a Delivery Record. Is Payment Confirmed?
Submitting a delivery record and confirming payment are different stages. Check the transfer status in the app. If you need help, provide support with the operation reference and the status shown.
Which App Should I Use?
One FleetPay app brings your experience together. In the footer, choose App Store for iPhone or Google Play for Android. Contact support if you need help accessing your account.
How Can I Review Terms and Fees?
Review the terms applicable to your profile and contracted service. The pricing page explains how to discuss a proposal; it does not replace the terms presented when signing up.
How Do I Integrate My System?
Start with the developer guide for environments, authentication and scopes. Talk to our commercial team to assess the services your workflow needs. Public MCP integration is in preparation.
How Can I Ask About My Personal Data?
Use the privacy contact shown on this page and in the privacy notice. Describe your request without including passwords or authentication codes.